Privacy Policy

1. Introduction

This Privacy Policy explains how TDNT° – Triplet Data Networks and Telecommunications LTD ("we," "us," or "our") collects, uses, and safeguards your personal information when you use the eRoam app ("the App"). By downloading, installing, or using the App, you agree to this Policy.

2. Information We Collect

We collect information to provide and improve our services:

2.1 Personal Data You Provide

• Name, email address, phone number.
• Payment details when you make purchases.
• Support queries or feedback you send us.

2.2 Automatically Collected Data

• Device details (type, operating system, identifiers, IP address).
• Usage data (features used, session length, crash/error logs).
• Location data (only if you grant permission for location-based services).
• Cookies/analytics data to optimize your experience.

3. How We Use Your Information

• To provide, maintain, and improve the App.
• To process payments and deliver eSIM services.
• To communicate service updates, promotions, or support responses.
• To comply with legal requirements and enforce our Terms of Use.

4. Sharing of Information

We do not sell your personal data. We may share it with:

• Service providers (e.g., payment processors, analytics, hosting).
• Legal authorities if required to comply with the law or protect rights/safety.

5. Data Security

We use industry-standard protections (encryption, firewalls, secure servers) to keep your data safe. However, no online system can guarantee 100% security.

6. Third-Party Services

The App may link to external services (e.g., Google Play Services, Apple App Store). Their privacy practices are governed by their own policies.

7. Your Rights

Under applicable data protection laws (including GDPR if you are in the EU/EEA), you may:

• Access, correct, or delete your personal data.
• Restrict or object to certain processing.
• Opt out of marketing communications.
• Withdraw consent at any time.

To exercise these rights, email us at hello@eroam.ai.

8. Children's Privacy

The App is not directed to children under 13 (or under the minimum legal age in your region). We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted in the App or on our website, and significant changes will be communicated by email or in-app notifications.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: